Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
great location
noisy rooms
under renovation
7.6/10
Very good
Rooms
7.0
Location
8.3
Service
8.7
Dining
7.0
Guest reviews
7.6/10
based on 46 reviews
8.0
8.0/10 based on 3610 reviews
Paul
United States,
April
2024
7.6/10
After a long travel day, the spacious rooms with comfortable beds and a good set up for lounging were a welcoming sight, but the limited space for luggage was a downside. The rooms are adequate, clean, and even offer smoking room options, which some may appreciate.
Rooms
7.0
The rooms were spacious with comfortable beds, but had very little space for luggage.
Service
8.0
The staff were all very helpful and easy to communicate with, although not as welcoming as some other hotels. Services like dry cleaning, housekeeping, laundry, and valet parking were available, with a welcome drink to start your stay.
Location
9.0
The hotel's location is great, within a short walking distance to Tenjin and provides easy access to the metro and train stations for Yakuin. It's also close to public transportation, making it convenient for moving around Fukuoka.
Dining
6.0
The dining experience offered a variety of western and Japanese food and drinks, but some found it very basic and a bit expensive for what was on offer. However, there was praise for the affordable $5 pho.
Facilities
8.0
The hotel offers facilities that cater to various needs, including dining options like pho and some room setups for different preferences.
Robert
United States,
January
2024
8.0/10
The hotel was reasonably convenient for access to Hakata Stn and the Tenjin town center. The rooms were typical Japanese style, with a good-sized bed that takes up most of the room and a unit bath. The service was lovely and very efficient, with friendly staff. The dining options were good, offering a variety of Western and Japanese food. However, the rooms were not soundproofed, and there was noise from the ice machine dropping ice all night.
Rooms
7.0
The rooms are typical Japanese style, with a good-sized bed that takes up most of the room and a unit bath. Not soundproofed, so noise from the ice machine can be heard.
Service
9.0
The service was lovely and very efficient, with very friendly staff.
Location
8.0
The hotel is reasonably convenient for access to Hakata Stn and the Tenjin town center. It is also great, within a short walking distance to Tenjin and easy access to the metro stations and the train stations for Yakuin.
Dining
8.0
The dining was more Japanese style than Western but had plenty of options and was good for a buffet, consisting of a variety of Western and Japanese food and drinks.
Facilities
The facilities offered include dry cleaning, housekeeping, laundry, valet parking, and a welcome drink.
friendly staff
noisy rooms
Steve
United States,
November
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms, although spacious, had some humidity issues despite efforts to maintain a normal level. The hotel staff were very friendly and accommodating, providing helpful services like dry cleaning and valet parking. The location was convenient with easy access to bus stations and the Tenjin area. The dining experience offered a good buffet selection with a Japanese flair. The facilities were satisfactory, though some improvements could be made.
Rooms
7.0
I stayed on the second floor in a room that felt like a smoking room. Despite efforts to regulate humidity levels, the room was spacious.
Service
9.0
The staff was friendly and accommodating, providing useful services like dry cleaning and valet parking.
Location
8.0
The hotel's location was great with easy access to bus stations and the Tenjin area.
Dining
7.0
The breakfast offered a good variety with a Japanese style buffet.
Facilities
7.0
The hotel facilities were decent, but some enhancements could be considered.